Payment Policy

Last updated: 11 July 2026

This Payment Policy explains the payment methods, currency, authorization process, payment security, and refund conditions that apply to purchases made through pixmorra.com.

About Pixmorra

Pixmorra is a handmade jewelry and craft supplies brand. Every product is made by hand by Pramod S Rajput — the founder and sole maker — and shipped directly to you from Bangalore, India.

1. Accepted Payment Method

Pixmorra currently accepts payments through PayPal. Customers may pay using:

• A PayPal account balance
• A bank account connected to PayPal
• An eligible debit or credit card through PayPal
• Other funding methods made available by PayPal during checkout

The exact options displayed are determined by PayPal and may vary depending on your location, billing country, currency, card issuer, and PayPal account status.

2. Paying by Debit or Credit Card

Where PayPal makes the option available, you may pay using an eligible debit or credit card through the PayPal checkout page without a PayPal account. The availability of this option is controlled by PayPal and cannot be guaranteed for every customer or transaction.

3. No Direct Card Collection by Pixmorra

Pixmorra does not directly collect or store complete card numbers, card security codes, or PayPal passwords. Payment information is entered and processed through PayPal and Shopify’s secure checkout infrastructure. Never send complete card details or payment credentials to Pixmorra by email, phone, or any other channel.

4. Payment Currency

Prices and payments are displayed and processed in United States Dollars (USD). The final order total is shown during checkout before you submit payment. If your account uses another currency, PayPal or your financial institution may apply a conversion rate and fees outside Pixmorra’s control.

5. Payment Authorization

By submitting an order, you authorize PayPal and the applicable payment provider to charge the selected payment method for the total shown at checkout. You confirm that the payment information is accurate, you are authorized to use the payment method, and sufficient funds or credit are available. Orders are not processed for shipment until payment is successfully confirmed.

6. Order Confirmation

An order-confirmation email confirms that your order and payment information have been received. It does not mean the order has been dispatched. Orders may still be subject to payment confirmation, inventory verification, address verification, and fraud-prevention review.

7. Pending or Under-Review Payments

PayPal may temporarily mark a payment as pending, held, or under review. When payment is not fully confirmed, order processing may be delayed or the order may be placed on hold. Pixmorra will not normally dispatch an order while payment remains incomplete or unconfirmed.

8. Declined or Failed Payments

A payment may be declined due to incorrect card information, insufficient funds, card restrictions, bank security controls, or PayPal account restrictions. Pixmorra does not control approval or decline decisions made by PayPal, your bank, or card issuer. Please contact PayPal or your financial institution for more information about a declined payment.

9. Fraud Prevention and Verification

Pixmorra and its payment providers may review transactions to help prevent fraud and unauthorized payments. We may request reasonable verification of identity, billing address, or order details. Pixmorra will never ask you to send complete card numbers, security codes, or PayPal passwords.

10. Pricing and Payment Errors

If an obvious pricing or technical error affects your order, we will contact you before dispatch. You may be offered the option to confirm the corrected amount, continue with the corrected order, or cancel for a full refund. Pixmorra will not charge an additional amount without your authorization.

11. Taxes, Customs, and Import Charges

The checkout total includes amounts collected directly by Pixmorra. International orders may also be subject to import duties, customs charges, local taxes, or brokerage fees imposed by the destination country. Unless expressly collected at checkout, these charges are the customer’s responsibility and are outside Pixmorra’s control.

12. Payment Receipt

Your order-confirmation email and PayPal transaction record serve as payment evidence. Please retain your order number, PayPal transaction confirmation, and shipping information for your records.

13. Order Cancellation and Refunds

Contact Pixmorra promptly to request a cancellation. We will attempt to cancel orders that have not entered packing or dispatch. When an eligible paid order is cancelled, Pixmorra will initiate a refund to the original payment method. Approved refunds are processed within 7 business days after confirmation. Your bank or PayPal may require additional time to post the credit.

14. Partial Refunds

A partial refund may be issued when only part of an order is cancelled, only one item from a multi-item order is returned, or a lawful deduction applies under the published return terms.

15. Duplicate Payments

If you believe you were charged more than once, contact us with your full name, order number, date of payment, amount charged, and PayPal transaction reference. Do not send complete card numbers, security codes, or unredacted financial statements.

16. Payment Disputes and Unauthorized Transactions

Contact Pixmorra promptly for any unrecognized transaction, duplicate payment, incorrect amount, or payment-related order issue. We will make reasonable efforts to investigate and resolve the matter. You also retain any rights available through PayPal, your card issuer, or applicable consumer-protection law.

17. Payment Security

Pixmorra uses Shopify’s checkout infrastructure and PayPal to process payments securely. Customers are responsible for protecting their PayPal login credentials, card information, and using secure devices and internet connections.

18. Changes to Payment Options

Pixmorra may add, remove, or update payment methods based on provider availability, business requirements, security considerations, or legal requirements. Only payment methods displayed during checkout are available for a particular order.

19. Contact Information

Brand name: Pixmorra
Owner & Maker: Pramod S Rajput
Business type: Sole proprietorship — handmade goods
Email: info.pixmorra@gmail.com
Phone: +91 79876 83766
Address: 103/2, Sanjeevini Health Clinic, Byrathi Cross, Kothanur, Bangalore, Karnataka 560077, India
Response time: Within 1–2 business days (Monday – Saturday)